Refund Policy

At Bulk Calendar, we are committed to providing a reliable and efficient bulk calendar invitation service. To ensure transparency and set clear expectations, we offer the following refund policy:

1. No Refunds for Unused or Partially Used Credits
   • Once a plan has been purchased, no refunds will be provided for any unused or partially used credits.
   • Users are encouraged to take advantage of our free accounts to test our features and determine if they meet their needs before purchasing a plan.

2. Refunds for Service Failures
   We understand that unforeseen technical issues may occur. Users are eligible for a refund under the following circumstances:
   • System Failures: In the event that our system fails to deliver calendar invites due to issues on our end, users may request a refund for the credits used during the affected period.
   • Extended Downtime: If the platform experiences downtime exceeding 24 consecutive hours, users may be entitled to a refund equivalent to the credits lost during this period.

3. Accidental Purchases
   • Users who accidentally purchase a plan or make duplicate payments are eligible for a refund if they notify us within 72 hours of the purchase.
   • Requests for accidental purchase refunds will be reviewed on a case-by-case basis.

4. Billing Errors
   • If a billing error occurs, resulting in overcharges or incorrect payments, users are entitled to a full or partial refund based on the nature of the error. Please contact our support team within 30 days of the charge for a resolution.

5. Refund Process
   To request a refund, users must contact our support team at [email protected] with their account details and a description of the issue.
   • Refund requests will be reviewed and processed within 7 business days after receiving the request.

6. Finality of Refund Decisions
   • All refund decisions made by [BulkCalendar (Scalent Infotech Pvt. Ltd.)] are final. Once a refund is issued, it cannot be reversed or disputed.